GETTING STARTED CP StairMasters Inc. encourages all Canadian customers to call us whenever you feel the need to have any questions answered; remember there is no question too big or small.
Please Note: We ship to all of the provinces throughout Canada and the 3 Territories.
HOW TO PLACE A STAIR PARTS ORDER OR QUOTE
Use our web site as it is an online price book, get product information (Part #'s and Prices) on the stair parts we sell. Simply fax or email your quote or order - as we only accept faxed or emailed requests. We do not do 'job-lot' quotes by phone.
* ORDER MINIMUM - CANADIAN CUSTOMERS Our Out Of Province Order Minimum Is $500.00 CAD (Any Province Outside of Nova Scotia).
Order Example: 12 ea. oak stair treads or 50 ea. balusters & 4 ea. newel post.
All Canadian Customers Outside of Nova Scotia Contact: Mr. Larry Stuart - Sales Manager sales@cpstairmasters.com
Nova Scotia 'Retail Businesses' or 'Wholesale Buyers' contact: Mr. Larry Stuart - Sales Manager sales@cpstairmasters.com
Nova Scotia 'Contractors' or 'Subdivison Developers' contact: Mr. Gary Ettinger - Business Manager gary@cpstairmasters.com
VOLUME DISCOUNTS
Volume discount rates are determinded by each order as each order is unique.
Discounts range from 0-30% off (based on the order amount & type of company).
LEAD TIMES
Stock Items: 7-10 Days Lead Time.
Non Stock Items: All terms/lead times will be indicated as each order is unique.
Finishing Time: 5 business days for 'natural' & 7 business days for 'stain finish'.
SHIPPING POLICY
'FOB' - CP StairMasters Inc.: All shipments are sent collect.
Day & Ross Inc.: Is the shipping company we use for Canadian wide shipments.
FORMS OF PAYMENT
Accepted Tender: Visa, MasterCard, Money Order, and Wire Transfer.
A Credit Card Waiver Form Must Be Completed For All Telephone/Internet Orders.